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Annika Backstrom 11 months ago
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I sent the following message to the PlymouthNHFreecycle group today. It
is archived here for posterity.

From: Annika Backstrom

To: Don McIver

Cc: PlymouthNHFreecycle

Subject: WANTED: Moderator civility (Wentworth)

Don,

I am writing to express my distaste for the way you handled a recent
post to the PlymouthNHFreecycle group. This email, subject "WANTED:
HOUSEHOLD ITEM: WARREN," was a well-intentioned request for donations of
any unwanted items for a family with very little. While it is certainly
your prerogative to moderate the group as you see fit, and indeed your
moderation was in line with the goals of Freecycle, your replies were
unnecessarily rude and they betrayed the spirit of the original email.
You could have chosen to redirect the poster to local charity efforts,
but instead you were curt and threatening. This was inappropriate, and I
am not interested in membership in any group with such an attitude at
its core. As a result I will be unsubscribing from Freecycle today.

You may do well to re-read the Freecycle moderator guide, including the
first line of the Moderator Oath: "I pledge to be a really nice and
patient person when moderating our new Freecycle group."

http://www.freecycle.org/faq/manual/mod\_oath

http://www.freecycle.org/faq/manual/notices\_holiday
> From: Annika Backstrom
> To: Don McIver
> Cc: PlymouthNHFreecycle
> Subject: WANTED: Moderator civility (Wentworth)
>
> Don,
>
> I am writing to express my distaste for the way you handled a recent
> post to the PlymouthNHFreecycle group. This email, subject "WANTED:
> HOUSEHOLD ITEM: WARREN," was a well-intentioned request for donations of
> any unwanted items for a family with very little. While it is certainly
> your prerogative to moderate the group as you see fit, and indeed your
> moderation was in line with the goals of Freecycle, your replies were
> unnecessarily rude and they betrayed the spirit of the original email.
> You could have chosen to redirect the poster to local charity efforts,
> but instead you were curt and threatening. This was inappropriate, and I
> am not interested in membership in any group with such an attitude at
> its core. As a result I will be unsubscribing from Freecycle today.
>
> You may do well to re-read the Freecycle moderator guide, including the
> first line of the Moderator Oath: "I pledge to be a really nice and
> patient person when moderating our new Freecycle group."
>
> http://www.freecycle.org/faq/manual/mod\_oath
>
> http://www.freecycle.org/faq/manual/notices\_holiday

For context, here are the relevant posts. The original request:


> From: Leslie Backstrom
>
> </p>
> To: PlymouthNHFreecycle
>
> From: Leslie Backstrom
> To: PlymouthNHFreecycle
> Subject: [PlymouthNHFreecycle] WANTED: HOUSEHOLD ITEM: WARREN
>
> A family of 4 (2 adults, 2 kids ages 8 & 2) who have been homeless
>
> and now have found a trailer to rent in Warren, are in need of items
>
> to furnish their new place. If you have anything to donate please
>
> call them directly at 764-9904,
>
> <p>
> Any help is greatly appreciated.


Your group reply:


> From: Don McIver
>
> </p>
> To: PlymouthNHFreecycle
>
> From: Don McIver
> To: PlymouthNHFreecycle
> Subject: [PlymouthNHFreecycle] ADMIN: Inappropriate posts
>
> A post made it to the group requesting items for a family. Posts like
>
> this are inappropriate and will not be tolerated. If a post makes it
>
> through as this one did, the post will be deleted and and the sender
>
> <p>
> contacted. Please accept my apologize for this error.


And your private reply:


> From: Don McIver
>
> </p>
> From: Don McIver
> To: Leslie Backstrom
>
> Your post is entirely inappropriate for freecycle. Freecycle is NOT
>
> a charity. Your message has been deleted from the group site.
>
> <p>
> Any further post like this will result in your removal from the group.



### And then...


After the message was received by the group:


> From: Don McIver
>
> </p>
> To: Annika Backstrom
>
> Subject: <span class="HcCDpe">Re: WANTED: Moderator civility
> (Wentworth)</span>
> From: Don McIver
> To: Annika Backstrom
> Subject: Re: WANTED: Moderator civility (Wentworth)
>
> You are free to do what you like. The poster has been a member for
> over a year well knew the the rules. And in no way was the response
> threatening other than to remove the member if such an event happens
> again. Redirecting the poster to charitable organizations was a moot
> point since the post had already been sent to the members. And your
> posting this directly to the membership is highly egregious. I f you
> posting this directly to the membership is highly egregious. If you
> were not leaving on your own, you would be removed.
>
> Owner / Moderator
>
> <p>
> Owner / Moderator
> PlymouthNHFreecycle


And:


> From: Don McIver
>
> </p>
> To: PlymouthNHFreecycle
>
> From: Don McIver
> To: PlymouthNHFreecycle
> Subject: [PlymouthNHFreecycle] ADMIN: Inappropriate posts
>
> I must apologize for the most recent message post to this group. This
>
> should have sent directly to me and not to the board. The offending
>
> member has been dealt with. Again, sorry for subjecting all members to
>
> something that should have been dealt with personally.
>
> <p>
> Don



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